Research and Shortlist Reliable Companies

The first step is doing your homework. Start by searching for moving companies in your area and make a shortlist of at least three to five potential candidates. Look for companies with a solid online presence, clear contact details, and positive customer reviews.

Don’t rely solely on star ratings—take time to read what customers say about punctuality, professionalism, and care for belongings. Look for patterns. A few negative reviews are normal, but repeated complaints about the same issue (like hidden fees or broken items) are red flags.

Ask friends, family, or colleagues if they have recommendations. Word-of-mouth referrals are often more reliable than online ads. The goal here is to filter out untrustworthy movers and focus only on companies with a proven track record.

Verify Credentials and Experience

Once you’ve shortlisted companies, it’s time to check their credentials. In the U.S., moving companies that handle interstate moves are required to be registered with the U.S. Department of Transportation (DOT). Ask for their DOT number and verify it on the FMCSA (Federal Motor Carrier Safety Administration) website. For local moves, check if they’re licensed with your state’s transportation authority.

Experience matters too. A company that’s been in business for several years is more likely to have trained staff, standardized processes, and the right equipment to handle your move safely. Also, confirm whether they provide insurance coverage for your belongings—this is essential for peace of mind.

Compare Services and Costs Beyond Price

It’s tempting to go with the cheapest option, but when it comes to moving, the lowest quote isn’t always the best. Request detailed, written estimates from at least three companies. Make sure the estimates cover everything—packing materials, labor, transportation, and any additional services like storage or unpacking.

Pay attention to how the company handles the quoting process. Reputable movers will typically want to do an in-home or virtual survey to give you an accurate estimate. Be cautious of companies that give vague quotes over the phone without seeing what you need to move.

Also, consider the range of services offered. Do they provide packing and unpacking? Do they handle fragile or oversized items? Do they offer temporary storage solutions? Sometimes paying a little extra for comprehensive service can save you headaches in the long run.

Evaluate Professionalism and Communication

The final step is to assess how the company communicates and treats you as a potential customer. Are they responsive to calls and emails? Do they answer your questions clearly and transparently? Do they provide written agreements and explain their terms?

A moving company’s professionalism during the quoting stage often reflects how they will behave on moving day. Trust your instincts. If something feels off—such as pushy sales tactics, refusal to provide documentation, or unclear policies—it’s better to walk away and choose a more reliable mover.

Final Thoughts

Choosing the right packers and movers isn’t just about finding someone to carry boxes—it’s about trusting a team with your belongings and your peace of mind. By doing thorough research, verifying credentials, comparing services, and evaluating communication, you can avoid common pitfalls and ensure a smooth relocation.