Introduction

We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when using our services. By engaging with our website, requesting a quote, or booking a move, you agree to the practices described here.

Our goal is to maintain transparency about the way we handle your data and give you control over your privacy. This policy applies to all visitors, customers, and partners who interact with our services across the United States.

Information We Collect

We may collect information from you in several ways:

• Personal details: including your name, email address, phone number, and billing details when you request a quote, create an account, or book services.

• Service-related information: such as your pickup and delivery addresses, moving dates, type of property, and descriptions of belongings.

• Technical information: like IP address, browser type, device identifiers, and activity logs automatically gathered through cookies or analytics tools.

• Communications: including inquiries, emails, and call records when you interact with our customer support team.

We only collect information that is necessary to provide reliable services and to improve your experience with us.

How We Use Your Information

Your personal and service-related data is used for:

• Delivering packing, moving, and transportation services.

• Preparing accurate estimates tailored to your needs.

• Communicating with you about bookings, updates, or support.

• Improving website security, performance, and customer experience.

• Sending occasional marketing messages or promotions (with opt-out available).

• Meeting legal obligations and resolving disputes.

We do not sell or trade your personal data. However, trusted partners such as payment processors, insurance providers, and logistics subcontractors may receive relevant details only to complete their part of your service.

Your Rights and Data Security

You have the right to:

• Access the information we hold about you.

• Request corrections to inaccurate details.

• Ask for deletion of personal data no longer required.

• Withdraw consent for marketing communications at any time.

We use encryption, secure servers, and strict internal protocols to keep your data safe. While no system is completely immune to cyber risks, we continually review and upgrade our security measures to minimize vulnerabilities.

For privacy-related questions or requests, please contact our support team using the details provided on our website.