Introduction

These Terms and Conditions govern your use of our website, services, and communication channels. By accessing our site or booking a service, you agree to these terms. Please read them carefully before proceeding.

These terms apply to all users across the United States. If you do not agree, you should discontinue use of our services immediately.

Use of Services

Our moving, packing, and storage services are provided to residential and business customers. By booking, you agree to supply accurate information regarding addresses, dates, access conditions, and items to be moved.

We reserve the right to refuse service if:

• The information provided is incomplete or false.

• Safety risks are identified.

• Prohibited or hazardous items are included in the move.

All services must be paid for according to the terms stated in your booking confirmation.

Customer Responsibilities

As a customer, you are responsible for:

• Ensuring access to properties for loading and unloading.

• Informing us about fragile, oversized, or high-value items requiring special care.

• Avoiding inclusion of illegal, dangerous, or restricted goods in the shipment.

• Being present, or appointing a representative, during pickup and delivery.

Failure to meet these responsibilities may lead to delays, added costs, or limited liability for damages.

Liability and Limitations

We handle all items with care, but liability is limited under applicable laws and your service agreement. Certain goods, including antiques, jewelry, cash, hazardous materials, and perishables, may not be fully covered.

We are not responsible for delays or damages caused by circumstances beyond our control, including traffic conditions, weather events, strikes, or natural disasters. Optional insurance coverage is available for additional protection.

Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes shall be resolved through arbitration or in the courts located in the state where the service was provided.